Why Is My Staff Turnover So High?

August 18, 2025

High staff turnover is one of the most expensive, and often misunderstood, challenges in outpatient care, private practice, and wellness-based clinics.


And yet, many leaders don't realize it's costing them tens of thousands each year.



The Real Cost of Turnover

Every time an employee leaves, you're losing:

  • Productivity and workflow continuity
  • Recruitment and training dollars
  • Patient trust and team morale


It's not just about pay. Most employees leave because of unclear expectations, poor communication, and lack of connection to a mission or purpose.

5 Ways to Start Reducing Staff Turnover


  1. Listen before assuming. A short, anonymous feedback form can reveal what people aren't saying aloud.
  2. Evaluate your onboarding process. Is it rushed? Is the mission clear? Is role clarity established from Day 1? Start recording why team members leave and look for patterns: leadership gaps, toxic behaviors, lack of growth?
  3. Audit exit trends. Start recording why team members leave and look for patterns: leadership gaps, toxic behaviors, lack of growth?
  4. Hold regular check-ins. Not performance reviews: real conversations about what your team needs to thrive.
  5. Download the Retention Readiness Checklist. Download our Retention Readiness Checklist; use it to quickly assess what's working and what's missing in your team experience.
5 Actionable Steps

Ready to Retain Your Best People?

Our Retention Readiness Checklist includes engagement templates, onboarding insights, and the top motivators that keep healthcare teams invested.


Download the checklist here ↠


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Want to Build a People-First Practice with Long-Term Staff Loyalty?

Contact us today and let's discuss a full employee turnover audit tailored to your practice.




- Victoria

Medi-Consult Solutions® ∣ Systems that Empower. People who Stay.